While it is easier than ever to start your own business, there is also more competition than ever. Being able to set yourself apart from the crowd and reach the people who will want to buy your products or services is the real challenge.
Have you ever wondered what ‘community management’ means or what the purpose of it is? Communicating and engaging with your audience are critical components to the growth and success of your business. Within this article, we’ll explain the importance of community management and how it can be an important part of your marketing strategy.
Social media monitoring and social media listening are two ways businesses can learn from their customers. So, what is the difference between social media monitoring and social media listening? Our experts at Pivotal New Media, have outlined the differences below.